Smart Enquiry Management

Stop Losing Bookings to Slow Replies.

ReplyPilot watches your inbox, captures every enquiry, and has a professional draft reply ready within minutes — before your competitors even read the email.

AI prepares the draft. You review and send. Nothing goes out automatically.

How It Works

Four steps. Minutes, not hours.

1

Enquiry Arrives

Email lands in Gmail with your enquiry label.

2

ReplyPilot Reads

AI scans the full thread, checks your knowledge base, identifies missing info.

3

Draft Ready

A personalised reply appears in Gmail Drafts within minutes, threaded to the original email.

4

You Review and Send

Staff edits if needed, clicks Send. Every email goes out with a human behind it.

Features

Everything you need. Nothing you don't.

FEATURE 01

Smart Drafts

Every enquiry gets a tailored draft reply generated from the full thread history and your business knowledge. Missing info (dates, group size, pickup) is identified and asked for naturally.

Gmail DraftsTwo-Pass ProcessingThread-Aware

FEATURE 02

Enquiry Logger

Every lead is automatically captured from Gmail and written into your Google Sheet — name, email, phone, group size, travel date, tour requested, lead source, and status. No CRM needed.

Google SheetsAuto-CapturedColour-Coded Sources

FEATURE 03

Reply Knowledge

Your business knowledge lives in a tab in your Google Sheet. Add tour descriptions, pricing rules, pickup locations, policies, FAQs. Add URLs and ReplyPilot scrapes them live.

URL ScrapingKeyword TriggersNo Code Needed

FEATURE 04

Pilot Settings

Control the AI without touching code. Toggle reply rules on or off with a checkbox — seasonal prompts, pricing rules, tone. Everything in your Google Sheet.

Toggle RulesFully Client-Controlled

Who It Is For

Built for businesses that live on enquiries

Tour Operators and Travel Companies

  • Enquiries pile up while you are out running tours
  • Customers book with competitors who reply faster
  • Manual copy-paste replies miss key details

Event and AV Hire Businesses

  • Complex quotes need quick turnarounds
  • Lead tracking across email, phone, and forms is scattered
  • Staff spend hours writing the same availability emails

Activity Providers and Venues

  • Peak season means hundreds of similar enquiries
  • No time to log leads properly — they slip through
  • Responding outside office hours loses bookings

Roadmap

What's Coming Next

Early clients get access to new features at no extra cost during our launch phase.

Follow-Up Automation

Draft follow-ups for leads that haven't replied in 24, 48, or 72 hours.

WhatsApp Drafts

Same smart drafting, now for WhatsApp enquiries.

Calendar and Bookings

Google Calendar sync and auto booking checklists.

Pipeline View

Visual dashboard in Google Sheet — New, Quoted, Booked, Lost.

Pricing

Simple, transparent pricing

Setup is a one-time fee. Monthly covers hosting, updates, and support.

Starter

Setup

€1,500 – €2,500

Monthly

€150/mo

  • Lead capture
  • Smart Drafts
  • Lead Sheet
MOST POPULAR

Growth

Setup

€2,500 – €4,000

Monthly

€250/mo

  • Everything in Starter
  • Reply Knowledge
  • Follow-up Drafts

Full Operations

Setup

€5,000 – €8,000

Monthly

€400+/mo

  • Everything in Growth
  • Pipeline View
  • WhatsApp
  • Calendar

Ready to stop writing the same email from scratch?

30-minute call. We'll show you exactly how it works for your business.